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Post by kingrichard on Nov 27, 2018 18:37:37 GMT
Does anybody know if we can use Blynclight with a Cisco Agent software like UCCX? I'm thinking of it as a 'public shaming' version... For other agents to quickly see who is NOT logged in to the queues... This way, the agents police themselves.
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Post by FinesseAdm on May 7, 2019 1:46:28 GMT
Does anybody know if we can use Blynclight with a Cisco Agent software like UCCX? I'm thinking of it as a 'public shaming' version... For other agents to quickly see who is NOT logged in to the queues... This way, the agents police themselves.
Yes - Blynclight can be used with UCCX/UCCE via Finesse. Check out their CCO feature here: embrava.com/products/embrava-cco-feature-licence-for-cisco-finesse |
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Post by iyimutame on Sept 13, 2019 5:09:44 GMT
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Post by iyimutame on Sept 13, 2019 5:13:43 GMT
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